CUSTLINK(1)							   CUSTLINK(1)

NAME    [Toc]    [Back]

     custlink -	CustomerLink graphical interface

SYNOPSIS    [Toc]    [Back]

     /usr/sbin/custlink	[-config on|off] [-cc cc-list]

DESCRIPTION    [Toc]    [Back]

     Electronic	Services CustomerLink (custlink) application provides a
     desktop interface to the information stored in the	Silicon	Graphics
     database.	CustomerLink allows a registered user to view, maintain, and
     update information	pertaining to themselves and their relationship	with
     Silicon Graphics.

Command	Lines
     -config on|off
	  Starts the application to allow reconfiguration of CustomerLink to
	  setup	the type of network configuration and the country where	the
	  application is running.

     -cc  Specifies the	email address to CC all	emails from CustomerLink that
	  is sent to Silicon Graphics.	It is useful if	you want to view
	  exactly what is sent from your system.  You can also set the
	  CustLink*custlinkCC: resource	in your	.Xdefaults or your
	  ~/.custlinkrc	file so	you do not need	to use the command line.
	  Example:  CustLink*custlinkCC:  [email protected]

UTILITIES    [Toc]    [Back]

     /usr/custlink/util/getsysinfo
	  A utility to get the system serial number and	the system model type
	  from the local machine or from a remote host given the hostname and
	  loginname.

FILES    [Toc]    [Back]

     ~/.custlinkrc
	  Stores the user preferences and caches information when the data
	  cannot be sent to the	backend

     /usr/custlink/*.ps
	  Files	used by	CustomerLink for printing

     /usr/custlink/*.dat
	  Files	that have the list of Application Segments, SGI	Office
	  addresses

     /usr/etc/mps/CustLink.reg
	  A file that specifies	where the backend server is.  Usually this
	  should not be	changed

     /usr/etc/mps/CustLink.log
	  Any errors are logged	here.





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CUSTLINK(1)							   CUSTLINK(1)



     For additional information, consult the on-line help system.

SEE ALSO    [Toc]    [Back]

     Supportfolio Online http://support.sgi.com/

NOTES    [Toc]    [Back]

     CustomerLink does not automatically detect	internet connection if it was
     previously	configured as not having internet connection.  To start
     CustomerLink with a new internet connection, run custlink with the	config
     option as described above.

     Please note: the Electronic Services tools	use the	Internet to transmit
     information between your site and Silicon Graphics.  THE INTERNET IS A
     PUBLIC USE	EXCHANGE AND NOT A SECURE COMMUNICATIONS MECHANISM. For	this
     reason, please do not send	information that is confidential to your
     company or	your business partners (including passwords, usernames,
     hostnames,	product	  plans,   customer data or the	like) when you use the
     Electronic	Services tools.

     Silicon Graphics, Inc. disclaims all respresentations and warranties
     regarding the confidentiality and/or the security of data exchanged with
     the Electronic Services tools.


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